Advertiser Terms
Version 1.0 · Last updated July 22, 2026
These Advertiser Terms ("Terms") govern your purchase and use of advertising on 509 Connection. They are an agreement between your business ("you," "advertiser") and 509 Connection. By creating an advertiser account, or by purchasing an ad placement, you agree to these Terms. If you do not agree, do not advertise with us.
1. Who can advertise
- Advertising on 509 Connection is a business-to-business service. You represent that you are a business (or acting on behalf of one) and that the person accepting these Terms is authorized to bind that business.
- Provide accurate business and contact information and keep it current. You are responsible for activity on your advertiser account and for keeping your login secure.
2. What you're buying
- You purchase a time-limited ad placement — for example a feed banner, a Discover-deck card, or a Social-feed post — shown to members of the 509 Connection app during your campaign's run dates.
- Pricing is a flat, prepaid price per campaign for the placement and duration you select. Available placements, durations, and prices are shown at checkout and may change over time.
- Delivery is best-effort within available inventory. Placements are shared, so the exact number of times your ad appears varies with app usage and inventory.
3. Review, content, and your rights
- Every campaign is reviewed before it goes live. We may approve, reject, pause, or remove any ad at our discretion — for example if it violates these Terms, our Community Guidelines, or applicable law.
- You own the creative you upload. By submitting it, you grant 509 Connection a non-exclusive, worldwide, royalty-free license to host, display, and use it to run your campaign. You confirm you have all rights needed to use the creative and that it is truthful and not misleading.
- You agree not to advertise anything unlawful, deceptive, adult or sexually explicit, hateful, or that infringes another party's rights or disparages others.
4. Payment and refunds
Ad placements are prepaid, business-to-business services. Once a campaign is approved and begins delivering, payment is non-refundable. If we reject your campaign in review, or an approved campaign fails to deliver due to a fault on our side, you receive a full refund. Nothing here limits rights you have under applicable law.
Payments are processed by our payment provider. You agree not to initiate a chargeback for a campaign that was approved and delivered in accordance with these Terms.
5. No guarantee of results
We do not guarantee any specific level of impressions, reach, clicks, conversions, or business outcome. Advertising performance depends on many factors outside our control, including your creative and app usage during your run dates.
6. Suspension and termination
We may suspend or terminate your advertiser account, or remove any campaign, if you violate these Terms, create risk for us, other advertisers, or app members, or as otherwise permitted by law. Sections that by their nature should survive — including payment, disclaimers, and limitation of liability — survive termination.
7. Disclaimers
The advertising service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted or error-free.
8. Limitation of liability
To the fullest extent permitted by law, 509 Connection will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or business, arising from your advertising with us. Our total liability for any claim is limited to the amount you paid us for the campaign giving rise to the claim.
9. Changes to these Terms
We may update these Terms from time to time. We will post the updated version here and update the version and "Last updated" date. Purchasing a placement after changes take effect means you accept the updated Terms for that purchase.
10. Contact
Questions about advertising or these Terms? Email team@509connection.com.
